Merlion Vietnam always attaches importance to information security and uses the best measures to protect your personal information during the payment process.  You must not use any program, tool or form to interfere with the system to change the data structure.

 Individuals or organizations that interfere, destroy or infiltrate the system's data will be deprived of all rights and prosecuted before the law if necessary.

 All transaction information is kept confidential except in cases where it is required by a competent State agency.

1. Purpose of application

-  The card payment system on the website merlion.com.vn  is provided by payment gateway partners that have been licensed to operate legally in Vietnam (“Payment Gateway Partners”).  Accordingly, the card payment security standards of the website merlion.com.vn  ensure compliance with the security standards of Payment Gateway Partners.

-  In addition, the website merlion.com.vn  also has its own security standards for payment transactions, ensuring the safety of customers' payment information.

2. Specified

- Policy of payment transactions by domestic and international cards to ensure compliance with the security standards of Payment Gateway Partners including:

 + Customer's financial information is protected by SSL (Secure Sockets Layer) protocol.  The SSL protocol will encrypt the information provided by the customer during the transaction.

 + The payment system meets the information security standards of the PCI Security Standards Council ( https://www.pcisecuritystandards.org ).

 + Principles and regulations on information security in the banking and finance industry according to regulations of the State Bank of Vietnam.

- Transaction security policy in payment of website merlion.com.vn  applies to customers:

3. Merlion Vietnam provides a utility to store card information to use for future payments on the website merlion.com.vn  with the principle that Merlion Vietnam only stores the key of payment card information that has been coded by Payment Gateway Partners  chemical.  So:

- Customers choose to use the utility: in case of problems related to the security of payment card information, customers contact Payment Gateway Partners for resolution.

- Customers do not choose to use the utility: the customer's payment card information is not stored on the system of the website merlion.com.vn  but is kept and secured according to international standards PCI DSS on the Payment Gateway Partner.  

 + Customers access the website via HTTPS protocol - HyperText Transfer Protocol Secure (secure hypertext transfer protocol).

 Notes when paying online:

 - Only use websites with secure payment certificates.

 - Absolutely do not lend your credit card or account to others to make payment under any circumstances;  In the event of an unexpected transaction, please notify our call center so that we can provide you with the most timely support.

 - Check your bank account regularly to make sure all card transactions are under control.